Job brief We are seeking a talented and experienced Database Marketing Executive to spearhead our  marketing strategies. As the Database Marketing Executive, you will be responsible for planning, executing, and optimizing end-to-end marketing campaigns. This includes managing email-Whats app – Viber - Telegram databases, crafting engaging newsletters, and leveraging web technologies to drive sales growth. Your innovative ideas and deep understanding of customer engagement will be instrumental in promoting our brand, delivering valuable updates to our customers, and ensuring strong customer relationships. If you are passionate about Database Marketing and have a proven track record of success, we invite you to join our team and contribute to our company’s continued growth and success. Responsibilities

• Identify target audience and grow our database list, by designing lead magnets and implement them on our marketing mix.
• Design using diagramming tools (visio or other) and implement direct database marketing campaigns.
• Perform database hygiene/cleaning technics to ensure high reputation of our IPs and email servers.
• Proofread emails for clarity, grammar and spelling.
• Ensure mobile-friendly database templates.
• Write newsletters including all company updates.
• Upgrade our email templates using graphics, personalization and advanced features.
• Build automations and flows for customer journeys, to nurture client with the proper content and messages.
• Analyze campaign performance and suggest improvements. Understanding of A/B testing is a must.
• Generate reports on sales revenue generated from email marketing efforts.
• Ensure emails follow the financial industry policies, compliance guidelines and best practices.

  Requirements and skills

• Proven work experience as a Database marketing executive or Digital marketing specialist.
• Hands on experience with HTML, CSS and content management systems.
• Proficiency in marketing automation technology.
• Familiarity with analytical and database tools.
• Excellent written communication and copy-writing skills.
• Strong project management skills.
• An ability to work under tight deadlines.
• BSc degree in Marketing or relevant field.
• Languages: Excellent oral and written skills in English and any additional language will be considered as a plus.
• Based in Athens, Greece.
• Attractive Package.
• CV’s is English Only.

Job brief  We are seeking a talented and experienced PCC – Media buy Specialist to spearhead our media buy strategies. We are seeking a Media Buy executive to join our marketing team. The ideal candidate will be responsible for planning, negotiating, and executing media buys across various channels to maximize our client brand's reach and impact. This role requires a strategic thinker with a keen understanding of media trends and consumer behavior along with a focus to optimize for positive ROI campaigns and offer a career path towards Media Buy team lead manager. Responsibilities  As a PPC Executive, you'll work with internal stakeholders or external vendors like designers or content managers for campaigns worthing seven figures spend on a year and will be involved in:

• Creating and planning a variety of PPC campaigns across a range of channels like Display, Search and Social media Ad platforms.
• Overseeing existing campaigns and making recommendations on how to optimize them.
• Analysing trends and making data-driven decisions. Understanding of tools like Volume is a must since  Volume will be the main Ads Campaign tracker.
• Writing engaging copy for adverts collateral like Banners, pre-landers and Landing pages.
• Making creative proposals for advert templates.
• Ads Account management. Filling appeals for disapproved Ads, Invoicing forwarding to accounting etc.
• Producing detailed analysis and reports of campaigns. We have an in-house Senior Data analyst to work with.
• Presenting data and reports to management team.

Requirements and skills 

• A good understanding of how PPC fits in to the wider area of digital marketing mix.
• Building Custom, Similar, Look alike audiences in Ads platforms .
• The ability to think strategically and develop innovative marketing strategies towards a healthy mix of awareness campaigns and acquisition campaigns.
• Knowledge of Microsoft Excel and data manipulation and Strong analytical skills.
• Strong understanding of media metrics and analytics tools. A good level of mathematical ability to analyse CR,CAC, CPA, MQL cost, SQL cost, LTV, ROI and more.
• Experience with digital media buying platforms (e.g., Google Ads, Facebook Ads Manager).
• Knowledge of programmatic buying and real-time bidding is a plus.
• Bachelor's degree in Marketing, Advertising, or a related field is preferred, but hands on experience comes first.
• Prior hands-on experience on Agency or to a brand with strong PPC team is a bonus.

Description: An Analyst Manager with experience in the field of call center and sales people is responsible for overseeing and managing a team of analysts who specialize in call center operations and sales performance analysis. They play a crucial role in optimizing call center efficiency, improving customer service, and driving sales growth Responsibilities:

• Team Management: Supervise a team of analysts, providing guidance, coaching, and support to ensure their professional development and performance.
• Data Analysis: Analyze call center and sales data to identify trends, patterns, and areas for improvement. Provide insights and recommendations to enhance customer experience and increase sales effectiveness.
• Performance Monitoring: Develop and implement performance metrics and key performance indicators (KPIs) to monitor call center and sales team performance. Regularly review and report on performance against targets.
• Process Improvement: Identify opportunities to streamline call center processes and sales strategies. Collaborate with cross-functional teams to implement process enhancements and drive operational efficiency.
• Training and Development: Facilitate training programs to equip call center and sales personnel with the necessary skills and knowledge to excel in their roles. Conduct regular performance evaluations and provide constructive feedback.
• Stakeholder Collaboration: Collaborate with sales managers, call center supervisors, and other stakeholders to align strategies, share insights, and drive overall business objectives.
• Technology Utilization: Stay updated with the latest call center technologies and sales tools. Evaluate their effectiveness and make recommendations for adoption or system enhancements.
• Customer Experience Enhancement: Work closely with call center and sales teams to identify pain points in customer interactions and develop strategies to improve overall customer satisfaction.

  Requirements:

• Bachelor's degree in Business Administration, Sales, or a related field. Master's degree is a plus.
• Proven experience in call center operations and sales analysis, preferably in a managerial role.
• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
• Proficiency in data analysis tools (such as Excel, SQL, Tableau) and customer relationship management (CRM) software.
• Excellent leadership and people management skills.
• Strong communication and presentation skills.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Knowledge of call center and sales best practices and industry trends.

  We offer:

• Attractive monthly salary paid in line with your skills and experience
• A comfortable office in the center of Athens
• The provision of Snacks, fruits and beverages
• Restaurant Food Card/ Benefit Card

The Account Manager will have the chance to: · Engage with existing and prospective customers. · Promote the company’s financial products and services to existing and prospective customers, · Achieve daily and monthly KPIs through contacting clients via phone, emails, and other communication channels, · Successfully develop business relationships with existing and prospective clients and partners, · Keep up to date with the financial markets and communicate these to clients, · Support the growth of the business, by providing a timely and high quality of service, · Work with an excellent team of professionals with a deep understanding of the market.   What will you need to be able to do the job? · Arabic Native speaker- Mandatory. · 1+ years previous working experience in Sales. · College or university degree- Advantage · Positive can-do attitude, · Self-motivated and results oriented. · Outstanding negotiation & communication skills. · Experience and knowledge of additional languages will be advantageous, · Ability to work in a high-pressure and fast-moving environment. · High level of work ethic. · Proven experience in FOREX   By joining us, you can expect: · Full Training by the company. · Salary base +Commission – an opportunity to achieve a high salary. · A Unique Opportunity for a career in a global, fast-growing company. · Attractive remuneration package based on qualifications and experience (including Monthly Bonuses based performance). · Opportunities to learn and grow through our “Employee Training & Development program”. · Multiple events to bond with the team and the group through Quarterly/Semestrial Team Activities for all the Company. · Working Hours 09:00-18:00 (1 hr. lunch break) from Monday – Friday.

Description: A CRM (Customer Relationship Management) Manager is responsible for overseeing and managing the organization's CRM system and processes. They are highly skilled in preparing reports and are proficient in mastering Excel software. The key responsibilities and job description of a CRM Manager with knowledge of preparing reports and mastering Excel software may include: Responsibilities:

• CRM System Management: Implementing, configuring, and maintaining the CRM system to ensure optimal performance and usability. This includes managing user accounts, permissions, and access levels.
• Data Management: Overseeing the collection, organization, and maintenance of customer data within the CRM system. This involves ensuring data accuracy, integrity, and security.
• Reporting and Analytics: Preparing reports and generating insights from CRM data to support decision-making processes. This includes analysing customer data, tracking key performance indicators (KPIs), and creating visual dashboards and reports using Excel software.
• Process Improvement: Continuously evaluating and improving CRM processes to enhance efficiency and effectiveness. This may involve identifying automation opportunities, streamlining workflows, and implementing best practices.
• Training and Support: Providing training and support to CRM system users, including sales, marketing, and customer service teams. This includes conducting training sessions, creating user guides, and addressing user queries and issues.
• Collaboration and Integration: Collaborating with cross-functional teams to ensure seamless integration of CRM with other business systems, such as marketing automation, ERP, or e-commerce platforms. This involves identifying integration needs, coordinating with IT teams, and managing data synchronization.
• Data Analysis and Segmentation: Utilizing CRM data to segment customers based on various criteria, such as demographics, purchase behaviour, or engagement levels. This enables targeted marketing campaigns, personalized communications, and improved customer experiences.
• Data Privacy and Compliance: Ensuring compliance with data privacy regulations, such as GDPR or CCPA, when handling customer data within the CRM system. This includes implementing appropriate security measures, obtaining consent, and managing data subject rights.
• Vendor Management: Overseeing relationships with CRM software vendors or service providers. This includes evaluating new CRM technologies, negotiating contracts, and managing vendor performance.
• Stay Updated: Keeping up-to-date with industry trends, CRM best practices, and new technologies to identify opportunities for innovation and improvement.
• In summary, a CRM Manager with knowledge of preparing reports and mastering Excel software is responsible for managing the CRM system, preparing reports, analyzing data, improving processes, training users, and ensuring data privacy and compliance. They play a crucial role in enhancing customer relationships, driving sales, and improving overall business performance.

Qualifications:

• Good knowledge of Microsoft World, Microsoft Excel
• Fluent in English language both verbal and written
• Previous experience in a similar position or Experience in Financial Industry will be considered as an advantage
• Experience in Back Office / CRM Systems will be considered as an advantage

Candidate Profile:

• Team Player
• Multitasker
• Self-motivated
• Working under pressure

What we Offer:

• Competitive compensation package
• Employee referral bonuses
• The provision of snacks, fruits and beverages
• Restaurant Food Card / Benefit Card

 

Responsibilities

• Build and maintain solid relationships with new and existing Clients mostly via phone.
• Actively engage with Clients and assist them in activating their accounts.
• Promote the Company’s financial products and services in accordance with the Company’s internal policies and procedures.
• Achieve the expected performance on a consistent basis.

Main requirements:

• Mother language-Arabic.
• Live in Greece.
• Excellent written and verbal communication and presentation skills.
• Very good attitude.
• Hight Motivation to ern great bonuses.
• Proven experience in FOREX

What Are We Offering?

• Office and phone center job from Monday to Friday.
• Permanent Contract.
• Food Card
• Transportation
• Huge Commission Structure.
• Weekly Happy hour
• Company summer party